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People Services ChatGPT Enterprise Adoption

June - September 2024 Analysis | Core Teams: 162 employees (Foundation, People Support, Culture)

June Adoption
15.5%
37 users
July Adoption
19.3%
+3.8% ↑ 46 users
August Adoption
31.5%
+12.2% ↑ 75 users
September Adoption
40.8%
+9.3% ↑ 97 users
Adoption Growth Over Time
New Users by Month
Department Adoption Rates (September)
Department Users / Total Adoption Rate Status
Foundation 8 / 8 100.0%
Excellent
People Support 55 / 75 73.3%
Strong
Culture 29 / 79 36.7%
Growing
πŸ† Top 10 Power Users by Message Volume (June-September)

Total messages sent: 17,351 across 99 users | Average: 175 messages per user

Rank Name Department Total Messages Monthly Breakdown
1 Lindsey Bitner Culture 1,197 Jun: 211 | Jul: 317 | Aug: 449 | Sep: 220
2 Tanner Oertli People Support 1,094 Jun: - | Jul: 76 | Aug: 267 | Sep: 751
3 Shannon Krieger People Support 1,049 Jun: 110 | Jul: 154 | Aug: 422 | Sep: 363
4 Lauren Helm Culture 952 Jun: 153 | Jul: 243 | Aug: 286 | Sep: 270
5 Abby Gipe People Support 861 Jun: - | Jul: - | Aug: 261 | Sep: 600
6 Liz Harris Culture 724 Jun: 123 | Jul: 232 | Aug: 162 | Sep: 207
7 Gloria Todd People Support 699 Jun: - | Jul: - | Aug: 101 | Sep: 598
8 Victoria Wiltfong Culture 551 Jun: - | Jul: 88 | Aug: 265 | Sep: 198
9 Adam Cribbs People Support 486 Jun: - | Jul: 108 | Aug: 132 | Sep: 246
10 Presley Welch People Support 437 Jun: 100 | Jul: 139 | Aug: 164 | Sep: 34
Department Distribution
Adoption Gap Analysis
Employees Without ChatGPT Usage
Key Insights & Recommendations
πŸ“ˆ Strong Overall Growth

Core People Services teams (Foundation, People Support, Culture) show 163% adoption growth from June to September, increasing from 15.5% to 56.8% (92 of 162 employees).

🎯 August Breakthrough

August saw the largest single-month growth with 31 new users, marking a 12.2 percentage point increase. This surge suggests a successful intervention or awareness campaign during this period.

⭐ Foundation & People Support Leading

Foundation achieved 100% adoption (8/8 employees), while People Support reached 73.3% (55/75 employees). These teams demonstrate the potential for division-wide adoption and serve as models for best practices. Notably, 6 of the top 10 power users come from People Support, showing strong sustained engagement.

πŸ”΄ Culture Team Represents Largest Opportunity

With 79 employees and only 36.7% adoption, the Culture team has 50 team members without ChatGPT usage. This represents the single largest opportunity for impact, as closing this gap could increase overall division adoption significantly.

πŸ“Š 70 Employees Without Usage

A detailed list of 70 employees (50 from Culture, 20 from People Support) who haven't used ChatGPT in September is available below. This provides clear targets for outreach and enablement efforts.

πŸ’‘ Recommended Actions

1) Conduct targeted outreach to the 70 non-users listed below with personalized value propositions. 2) Host Culture team-specific workshops highlighting relevant use cases. 3) Partner with Foundation and People Support champions to mentor colleagues. 4) Create role-specific AI literacy resources for Culture and People Support functions. 5) Track bi-weekly adoption metrics to measure intervention effectiveness.